Our Policy
Guarantee
If you are not completely satisfied with the quality of one of our products, please contact us immediately by email or phone, and we will cheerfully provide a replacement or make any other appropriate arrangements.
Delivery
SPECIAL POLICY for holiday hours. Please call to pre-arrange flower orders and deliveries over the holiday season.
Michi’s is happy to offer prompt delivery of your floral gift on Mondays through Saturdays. Delivery is NOT available on Sundays and legal holidays.
During the busy holiday seasons, please place your orders early. Same-day delivery may be available on orders placed before 10:00 A.M. Otherwise, next-day delivery is the norm.
A personal enclosure card message is included at no extra charge, and satisfaction is always guaranteed.
Delivery:
With a minimum order of $25, we deliver for a small fee to
- Morgan Hill ($15)
- San Martin ($15)
- Gilroy ($15)
- San Jose ($25)
With a minimum order of $35, we deliver for a small fee to San Jose ($25)
If you need to send an arrangement out of the area, we will be happy to assist you.
Payment
We accept VISA, MasterCard, American Express, and Discover.
Substitution Policy
For your shopping convenience, a variety of popular items may be viewed online. Each of these beautiful gifts is individually designed with the freshest flowers available, and most are offered in a variety of sizes and prices to meet differing budgets. Of course, while the items shown are all representative of overall style, color scheme, and value, specific flowers and containers may vary in some cases due to design interpretation and availability or to meet our quality standards.
For additional information or assistance, please contact us at (408)778-0523 or by email. Thank you for your interest in Michi’s Floral Company