I ordered a bouquet of flowers for my wife for her birthday on the website on the day due to be delivered I panicked and called to confirm delivery I got the answering machine so I left a message. Less than an hour later The owner Amy herself called me personally to assure me that she was picking up the roses and to put me at ease that she would be delivering that morning. When my wife received her bouquet of roses delivered personally by the owner Amy my wife was blown away!!!! Amy created a master piece a beautiful bouquet of roses…. I am one happy customer I appreciate great customer service and a awesome product. One loyal customer from this point on. I give nothing but a 110% recommendation.